AR Caller - Collections
Harmony United Psychiatric Care is a healthcare company based in Florida, USA. We provide outpatient mental health and substance abuse treatment in the state of Florida, USA through networks of clinics and online telehealth platforms. We have high-quality mental health professionals in our team including Psychiatrists, Psychologists, psychotherapists, Nurse Practitioners, and Physician Assistants, among others Our providers and medical team prioritize patient care and are well supported by warm and high-quality staff.
We have contracted a company based in Hyderabad, India, Harmony United Medsolutions, PVT. LTD. to provide assistance in the different aspects of operations of our company in the USA.
We welcome all the candidates to come and be part of this fast-growing organization and have a bright career and future. We are currently hiring, who can join us immediately for our Hyderabad location.
Job Title: Process Associate - LOOKING FOR IMMEDIATE JOINERS !!!
Job Location: Tolichowki, Hyderabad
Job Type: Full time
Job Responsibilities
Must have experience in AR calling & collection for at least 5 to 8 years.
Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer’s account in the current system.
Make initial contact with delinquent clients
Adhere to health and safety standards
Ensure cash receipts and incoming and outgoing wires, are recorded on time
Contacting delinquent customers via telephone and email and maintaining consistent follow-up with these accounts in accordance with the established performance matrix
Meeting or exceeding individual cash targets and call volume as assigned on a monthly & quarterly basis
Working with field office personnel and Accounts Receivable Management to identify process deficiencies and implement established best practices
Manage/monitor debt recovery of the Collections Department
Drive productivity, train and direct work of Collections employees
Education: Should be a Graduate
• No Cab Facility Available.
• Fixed Night Shift – 5:30 pm to 4:30 am
• Working Days: 4 days (Monday thru Thursday)
• Week Off: 3 days (Friday, Saturday, Sunday)
• Contact# 8447746146
Office: 8447746146
E-mail: [email protected]
Note: Available to take calls between 5:30 PM to 4:30 AM only from Monday to Thursday.