Job Title: AR Caller

Location: Hyderabad, Telangana

Company: Harmony United Medsolutions Pvt. Ltd. (HUMS)

About Us

Harmony United Medsolutions Pvt. Ltd. (HUMS) is a dynamic and innovative organization committed to transforming the healthcare industry. As a trusted Healthcare Management Company with nine years of experience, we specialize in delivering end-to-end solutions in medical billing, accounts receivable (AR) management, and other critical healthcare services.

We proudly support Harmony United Psychiatric Care, a US-based healthcare organization. At HUMS, we value excellence, innovation, and continuous improvement as we expand our impact and services.

Position Overview

We are seeking AR Callers responsible for managing the collections process and ensuring timely recovery of outstanding invoices and accounts receivable balances. The ideal candidate will demonstrate strong communication, negotiation, and problem-solving skills, along with a proactive approach to resolving payment-related issues.

This role is essential in maintaining healthy client relationships while ensuring strong cash flow and minimizing outstanding debts.

Key Responsibilities

• Contact customers/clients via phone, email, or mail to follow up on overdue invoices and pending receivables
• Review and analyze accounts receivable aging reports to prioritize collections
• Address customer inquiries, billing disputes, and account-related issues professionally and efficiently
• Escalate complex cases when required for resolution
• Identify trends in delinquent accounts and suggest process improvements to enhance collections efficiency
• Ensure adherence to company policies, compliance standards, and applicable regulations in AR management

Requirements

• Bachelor’s degree in any discipline
• 2–3 years of relevant experience in AR Calling / Revenue Cycle Management (RCM)
• Basic knowledge of Revenue Cycle Management (RCM)
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Knowledge of HIPAA regulations is preferred
• Strong attention to detail, accuracy, and problem-solving skills

Diversity, Equality & Inclusion

At HUMS, we are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds regardless of gender, race, ethnicity, religion, age, disability, or sexual orientation. We believe diversity strengthens our organization and drives innovation.

Benefits

• Competitive salary (including EPF and PS)
• Health insurance coverage
• Four-day work week (Monday–Thursday)
• Career growth and professional development opportunities
• Additional benefits such as food and cab drop facilities

Work Schedule

• Shift Timing: 4:45 PM – 3:45 AM
• Night Shift | Work From Office Only
• Working Days: Monday to Thursday
• Availability for calls: 5:45 PM – 4:45 AM IST

Application Process

Interested candidates are requested to send their updated resume and a cover letter highlighting relevant experience and suitability for the role.

📧 Email: [email protected]